1 reviews | Active since Apr 2024
Vodacom *****
Upgrade error / contract *****.
Vodacom upgraded the wrong number. Now they told me its to late to correct. I didn't even sign for anything. They recorded the call and in that conversation they said the number to upgrade is ******8311. And i said yes go forward with it. Now i see they split the ******8311 contract in 2. The handset they upgrade on this ******3855 number and the contract is on this ******8311. How can u split a contract in 2!!??
******3855 was NOT due for upgrade on the system, but now they have upgraded this number. How can u upgrade a number but the system tells u ,u CAN NOT UPGRADE IT? How is it possible!! This number would've ended the end of August 2024. Now i must pay another 3 year on this number ******3855
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Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
There is not much time left. I can't pay for someone else fault.
If its not solved in the next 2 weeks my lawyer will take it further. Im sorry but its time to stand up and fight back.
There is not much time left. I can't pay for someone else fault.
If its not solved in the next 2 weeks my lawyer will take it further. Im sorry but its time to stand up and fight back.