MM
Mandla M
1 reviews | Active since May 2023
01 May 2023, 13:44
Vodacom ****
On 25 November 2022 they advertised 400gb as 350. I was hooked and subscribed to the deal. Sim card came few days after. Indeed the was 400gb. I called vodacom to comfirm if the deal is R350 they confirm. Then they debited R900. I asked them why they said its pro rata. But from now it will be 350. They debited 1600 as am speaking the suppose to debit 2800. I just want to cancel they say it not possible to cancel
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
01 May 2023, 13:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 May 2023, 13:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team