Vodacom

Money was deducted from my personal account as Vodacom decided that I canceled my handset account, which was not the case at all. After reaching them to resolve the issue they confirmed that it was wrongfully deducted and confirmed that they will credit the money. I requested the money to be credited into my personal account again. It was said that it will take up to 10 working day (even though my money was *******ly deducted from my account). Needless to say that after 3 weeks of wasting time to phone them continously, I still did not get my money back. Today, when I phoned again, a service indicated that they have picked up an unusual amount of phone calls from my number and therefore, to avoid ********** activity, they have blocked my number. So now I can not even get through to them anymore. I hope all my phone calls were recorded, so that they can refer back to all the promises they've made, by the time my lawyer gets through to them. This is rediculous as they can take money from my account without authorisation but I can not expect my money back within the promised time frame... It is not a joke when you have 3 minors to provide for and then have to fight for your money, to be able to do so, with no success.