MK
Mbalenhle K
1 reviews | Active since Jun 2022
14 Jun 2022, 05:37
Vodacom
It has been two weeks since Vodacom decided to stop my internet connection. I call them every day and I'm told it's escalated but nothing happens. Their line says I call too much and drops my calls. I'm getting debited for a service I don't use! I have to pay cash for data everyday. They don't care. A consultant just said "you're not the only one" with an attitude.
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Vodacom's replyOfficial
14 Jun 2022, 07:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jun 2022, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team