OG
Outlwile G

1 reviews | Active since Oct 2023

26 Oct 2023, 10:45

VODACOM!!!

Vodacom has the worst customer experience and their Agents are very rude. Whenever you have a query regarding a cancellation nor requesting a call retrieval regarding a contract that they claim that you opened, they never assist. Vodacom refusal to come collect a product I was not supposed to receive and them double charging me is mind boggling. If you need to open a contract with Vodacom, make sure that you do your due diligence before you are forced into something that you had not planned for!

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Replies (1)
Vodacom
Vodacom's reply26 Oct 2023, 12:07
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team