OG
Outlwile G
1 reviews | Active since Oct 2023
26 Oct 2023, 10:45
VODACOM!!!
Vodacom has the worst customer experience and their Agents are very rude. Whenever you have a query regarding a cancellation nor requesting a call retrieval regarding a contract that they claim that you opened, they never assist. Vodacom refusal to come collect a product I was not supposed to receive and them double charging me is mind boggling. If you need to open a contract with Vodacom, make sure that you do your due diligence before you are forced into something that you had not planned for!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
26 Oct 2023, 12:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Oct 2023, 12:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
