1 reviews | Active since Nov 2023
Vodacom
The compqny where they tell you one thing and do another...
So my fiance was called and told that if they migrate 2 of het contrscts that she will pay less and get more. Now she pays way more and doesnt get anything more than she got so she started to call them in september about it then they tel her to go instore to solve the problem when you get there they tell her that only the online sale deparment can solve the problem so i went in there fb page and send them an message and actually someone rep**** so now its the same as when she started you just have to wait and be patient it is all they reply every time but in the meantime she must pay all those migration cost that went up since september and till this day no feedback yet all they tell you is that they send it ti the back office. Very very poor...
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
