KS
Keamogetsoe S
1 reviews | Active since Jul 2023
27 Jul 2023, 11:47
Vodacom ****
I currently have two contracts with Vodacom, the two contracts are paid as one but one contract has been suspended but payments are done every month. I had went to Vodacom the past weekend to prove that I’ve been paying. The conclusion was to allocate the money and they sim card will be back to working in 72 hours but I’m still waiting!!! I’ve been called by Debt collectors but I’m paying Vodacom every month
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Vodacom's replyOfficial
27 Jul 2023, 11:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jul 2023, 11:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
KS
Keamogetsoe S's updateReviewer Update
27 Jul 2023, 12:39I wouldn’t advise anyone to take a contract with Vodacom, It’s been a hassle since day one. They provide bad service and their app is not convenient!!!
KS
Keamogetsoe S's update27 Jul 2023, 12:39
Reviewer Update
I wouldn’t advise anyone to take a contract with Vodacom, It’s been a hassle since day one. They provide bad service and their app is not convenient!!!