SB
Shaun B

1 reviews | Active since Nov 2020

05 Dec 2020, 21:10

Vodacom

Dear Vodacom, it's a new month, still no contact. Also, once again proven that Vodacom competitions are like every other in this country, Rigged, Unfair and have selected people who actually win. It's really sad, you guys have access to see but because I'm classed as a small prepaid client, ya'll show No interest. It was said that my puzzle pieces were duplicated and the competition doesn't give duplicates, yet the small silly puzzle pieces are given exactly the same as well as open up. Towards the Mini Cooper, i got 16/12, according to Vodacom, the 6 is duplicates. Towards the R50k cash prize i collected 11/9, according to Vodacom, 3 was duplicates. Yet I've gotten duplicates of the small prizes and they have opened perfect. Vodacom has no idea what this does to people. Excitement when seeing your final piece was won towards a big prize, then receive a message that the piece has been collected but never opened? It's disgusting that such a big company could do such things to people.

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Replies (1)
Vodacom
Vodacom's reply06 Dec 2020, 11:36
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team