vS
victoria S

1 reviews | Active since Jun 2019

13 Nov 2020, 07:55

Vodacom

I can’t make calls from my cell it says that my account has been suspended I can’t even dial 082135 to find out why as it says this number does not exist I go onto the Mobile app to chat online and they keep kicking me off I had to drive to a friends house to use her landline to call and I get told there was possible ***** detected on my account No one even called to discuss they just suspended my account Now I have to wait while they activate my account. They say I had purchased some apps from the App Store which is not unusual as I buy from the App Store all the time Now I wait I can’t make calls and no one can call me

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Replies (1)
Vodacom
Vodacom's reply13 Nov 2020, 08:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team