IvdM
Isa van der Merwe
1 reviews | Active since Jul 2019
24 Jul 2019, 12:38
Vodacom
Don't sign up for Vodacom fibre, after almost 4 months still not connected...reason...they need to change the cables...again! I don't know why they sign you up if they can't provide the service. And with all this you need to buy data and still no end in sight, I am really at a loss for words and if you want to cancel you will need to pay the installation charges which I feel is unfair as this is not my fault.
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Vodacom's replyOfficial
24 Jul 2019, 13:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Jul 2019, 13:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,