DS
Debbie S
1 reviews | Active since Jul 2019
22 Jul 2019, 09:09
Vodacom
Longer than a week later and Im still begging vodacom for answers as to why Im still waiting for my phone to be delivered. I can understand if I have to wait, but can I not be informed as to whats happening at least? I guess Im getting billed for this month even though I dont have the phone.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
22 Jul 2019, 09:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Jul 2019, 09:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
DS
Debbie S's updateReviewer Update
24 Jul 2019, 10:13Another week is passing by, and Im still waiting.
Now I beleive the delivery address is incorrect. Come on guys!!!
Please could this get sorted now as its becoming a nightmare for me.
Now I beleive the delivery address is incorrect. Come on guys!!!
Please could this get sorted now as its becoming a nightmare for me.
DS
Debbie S's update24 Jul 2019, 10:13
Reviewer Update
Another week is passing by, and Im still waiting.
Now I beleive the delivery address is incorrect. Come on guys!!!
Please could this get sorted now as its becoming a nightmare for me.
Now I beleive the delivery address is incorrect. Come on guys!!!
Please could this get sorted now as its becoming a nightmare for me.
Vodacom's replyOfficial
31 Jul 2019, 17:34Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply31 Jul 2019, 17:34
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,