SS
Sandisiwe S
1 reviews | Active since Jan 2014
17 Jul 2019, 17:49
VODACOM
I Bought 2 cell phones on the 28 june 2019-Samsung J4 Core & A2 core for my kids with free data for 12 months,till to date no Data all the time i am told this matter has been Escalated,no one is helping me,i have to go to Mall of Africa to follow up,EDGARS AND VODACOM ARE BIG ********,I WILL TELL EVERY ONE I KNOW WHO USES VODACOM TO PORT,EVEN MY CHURCH MEMBERS.
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Replies (2)
Vodacom's replyOfficial
18 Jul 2019, 07:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Jul 2019, 07:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
25 Jul 2019, 11:56Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply25 Jul 2019, 11:56
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,