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viola P
1 reviews | Active since Jul 2019
11 Jul 2019, 09:05
Vodacom
phone their customer service to cancelled a contract for the past 3 months and till date no one could help or resolve, they also refuse to give reference number for any calls made. Terrible service are very quick to deduct payments every month but when it comes to there service delivery it takes them very long to assist and they keep on sending you from pillar to post.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Jul 2019, 11:36Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Jul 2019, 11:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Jul 2019, 14:06Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records shows you have been contacted by our Team and query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records shows you have been contacted by our Team and query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Jul 2019, 14:06
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records shows you have been contacted by our Team and query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records shows you have been contacted by our Team and query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,