CJ
Claudia J

1 reviews | Active since May 2019

08 Jan 2020, 09:04

VODACOM

The same query as previously. Contract cancelled and confirmation of cancellation received from Vodacom. Vodacom's 3rd or 4th debt agency has confirmed that the funds they are trying to collect on are fir billings which occurred after cancellation date. The cancellation date was 30/06/2017. ---------- Forwarded message --------- From: *** <***> Date: Fri, Jun 30, 2017 at 4:57 PM Subject: RE: EC-0CRA-17QSTW CANCELLATION - MRF COLLOPEN To:

Good day,

Cancellation loaded for 30/06/2017.

Regards Pat Jacobs

0
Replies (2)
Vodacom
Vodacom's reply08 Jan 2020, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
CJ
Claudia J's update17 Feb 2020, 14:37
Reviewer Update
Good Day

No feedback and no one is dealing with the issue. Meanwhile, their debt agency VVM is calling daily