SA
Susanne A
1 reviews | Active since Jun 2019
02 Jul 2019, 12:54
Vodacom
Sent a phone back on the 5 March and Vodacom still say they have not received the paperwork from their courier company, even though we have sent them the courier code, photos..... They, of course, are charging us for the handset at the increased amount which they won't acknowledge after many many many comms. We are livid!!!! Call us to rectify this immediatly. ***
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Vodacom's replyOfficial
02 Jul 2019, 14:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Jul 2019, 14:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,