AW
Alexandra W
1 reviews | Active since Jul 2019
02 Jul 2019, 08:26
**** vodacom
Only giving 1 star because 0 isnt an option.
For the past 6 months I have used 1 gig every month on the 29th at 947pm I bought 1gig and 1st July I get a SMS to say its deleted?!?! Why for months can a gig last a month now all of a sudden 3 days and it's done and mobile data says I have used less than 200mb where has the rest gone?!?!?
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Replies (3)
Vodacom's replyOfficial
03 Jul 2019, 08:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jul 2019, 08:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
AW
Alexandra W's updateReviewer Update
07 Jul 2019, 07:46Ha ha ha NO ONE HAS CALLED!! * I* had to call in. Pathetic service
AW
Alexandra W's update07 Jul 2019, 07:46
Reviewer Update
Ha ha ha NO ONE HAS CALLED!! * I* had to call in. Pathetic service
Vodacom's replyOfficial
09 Jul 2019, 08:34Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Jul 2019, 08:34
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,