PO
Pissed O
1 reviews | Active since Jun 2019
18 Jun 2019, 10:32
*** Vodacom!!!!!!!!!!!!!!!!!!!!!!
How the f*** do yo speak to someone if you can't recharge?!?!?! I've called 111 and 135 and there is no option to speak to a human f***** being!!!!!! I then followed another prompt hoping to speak to a human f***** being but I got a f***** chat bot by the name of TOBI that now wants to try solve my problem via sms - JESUS ****ING CHRIST! ***!!!!!!!!!!!!!!!!!!!!!!!
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Replies (2)
Vodacom's replyOfficial
18 Jun 2019, 12:20 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Jun 2019, 12:20
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Jun 2019, 12:38 Dear Jonathan
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Jun 2019, 12:38
Official
Dear Jonathan
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Best regards,