Vodacom

I took a contact with Vodacom on the phone last year September and they started debiting on their on time December double and January R1600 and worse part they call me saying my debit orders don’t go through told them they are going through I sent them bank statement saying they went through even my bank approved too. Now Vodacom has tarnished my name can’t open any accounts and they sent me a letter saying I owe them R9000 after I’ve spoken to CEO’s PA saying they will try to fix the matter it’s now going for 3 months solving the matter no one bothers to call me back. Even the phone I had to claim Samsung A7 couldn’t claim cause they don’t have stock so I had to take a phone I don’t want.