VN
Viloshini N

1 reviews | Active since Jan 2018

10 Jun 2019, 00:07

Vodacom

Vodacom insurance Cellsure is a waste of money. I submitted a claim and all documents was submitted. A claim number was processed and the store advice the phone is not available. I purchased the phone at another store as advised by The insurance company who then advice that the claim amount will be transferred to my account. This never took place. Furthermore Vodacom continuously charges me insurance. I’m so sick of paying to vodacom for services not received.

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Replies (1)
Vodacom
Vodacom's reply10 Jun 2019, 07:35
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,