Vodacom

Vodacom's customer service is absolutely shocking. I had a contract and have written proof that the contact ended May 2019, however, they are continuing to charge my account. They most recently charged me nearly NINE HUNDRED RAND when my conract (which may I remind you, ENDED) was a fixed rate of approx R260. I am overseas and it would cost me more than the equivalent of R30 per minute (and I have been on the phone for well over 30 minutes with them before). I have been in contact over social media (because they do not have a customer service email) to which I have been told numerous times over many days that someone will call me, which they haven't. Absolutely unaccepable.