Vodacom
Im really fed up with vodacom prepaid...everyday there is a new problem of which the latest is the "an error has occured" whenever you want to recharge or buy data...i had an incident where i subscribed for data refill but after a while wanted to cancel the service...guess what"an error has occured" for the last 2weeks ive been trying to unsubscribe but with no luck...im really frustrated and seriously considdering a new service provider after more than 20years with vodacom.
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Replies (2)
Vodacom's replyOfficial
29 May 2019, 10:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 May 2019, 10:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
29 May 2019, 11:59Dear Customer,
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
RegardsConsumer Website Team
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
RegardsConsumer Website Team
Best regards,
Vodacom's reply29 May 2019, 11:59
Official
Dear Customer,
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
RegardsConsumer Website Team
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
RegardsConsumer Website Team
Best regards,