HB
Helena B

1 reviews | Active since Aug 2018

29 Jul 2021, 23:32

Vodacom

I battled for nearly for 7 months to but my deceased husbands account in my name. Only done now. I dont6use my husbands phones or even the laptop. Still if I want to cancel all the phones must pay them over R3500. Seeing that I do not use his phones I pay every month, but he does not receive any airtime for months now. Some of the phones on month to month . I'm so fedup with Vodacom. The sooner I can't wait to go on prepaid. We are with them for years I already. Deducted twice in one month . I had to go draw bankstatements, because they could pick up the extra money that came over R1500.00. The data in South Africa most expensive.. Helena Brand

0
Replies (1)
Vodacom
Vodacom's reply30 Jul 2021, 06:52
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team