HB
Helena B
1 reviews | Active since Aug 2018
29 Jul 2021, 23:32
Vodacom
I battled for nearly for 7 months to but my deceased husbands account in my name. Only done now. I dont6use my husbands phones or even the laptop. Still if I want to cancel all the phones must pay them over R3500. Seeing that I do not use his phones I pay every month, but he does not receive any airtime for months now. Some of the phones on month to month . I'm so fedup with Vodacom. The sooner I can't wait to go on prepaid. We are with them for years I already. Deducted twice in one month . I had to go draw bankstatements, because they could pick up the extra money that came over R1500.00. The data in South Africa most expensive.. Helena Brand
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Replies (1)Vodacom's replyOfficial
30 Jul 2021, 06:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jul 2021, 06:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
