TM
Tumelo M
1 reviews | Active since Feb 2019
22 Feb 2019, 17:25
Vodacom
I had a contract with vodacom so my phone got lost i claim the phone ,but still today no one has ever come back to inform me how far they are with my claim,even the number they said we must phone they dont pick up.according to me this thing of taking vodacom insurance its just the other way of *****.i wont advise anyone to open contract with vodacom,cant wait to finish mine cause am paying for some thing i dont have.Vodacom is useless.
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Replies (2)
Vodacom's replyOfficial
22 Feb 2019, 18:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Feb 2019, 18:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Feb 2019, 20:04Dear Tumelo,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
You will be able to contact Finrite via email on ***. Please be advised that the turnaround time is 72 hours.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
You will be able to contact Finrite via email on ***. Please be advised that the turnaround time is 72 hours.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Feb 2019, 20:04
Official
Dear Tumelo,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
You will be able to contact Finrite via email on ***. Please be advised that the turnaround time is 72 hours.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
You will be able to contact Finrite via email on ***. Please be advised that the turnaround time is 72 hours.
Regards,
Vodacom Consumer Website Team
Best regards,