Vodacom

Vodacom sent me a message saying 120 of my talking points were going to expire. After losing so many point before I decided to go to vodacom and get a phone for 1000 points. Because I have over 1300. So today the 30/12/18, we went to vodacom and they could not help me because they say they threw their talking points lists away because they new ones are coming out of the 3rd of Jan and that they were out of stock with phones, which does not help me because my points expire on the 31st. They sales guy told us that we must just use the points to buy airtime which is not what I wanted but did it now anyways because I did not want to lose so many points. I dont mind paying in towards a phone but they could not even give me a list to see what was available. Vodacom your service is totally unacceptable and they guy that did nothing to even help us should not be working with customers. I am seriously considering using a different service provider.