1 reviews | Active since Nov 2018
Vodacom
Very upset with Vodacom. Got a upgrade 1 November 2018 with a Samsung S9 Galaxy with a fast charger. Now the phone is only 3 weeks old and does not want to fast charge anymore only want to slow charge. I took it into Vodacom Fountains Mall Jeffreys Bay where I got my upgrade. 1. They dont have a charger in store to test is it the charger or the phone. 2. They want to send my phone with the charger in to test at repairs means I will be for weeks without my phone. Tell me I can get a loan phone for R500. 3. If I want to buy a new charger and theres no guarentee that its the charger if the open it I must pay R409 for a new charger. 4. This is not acceptable Vodacom. ********** 964 my nr
Best regards,
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, we've advised you accordingly.
Regards
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, we've advised you accordingly.
Regards
Vodacom Consumer Website Team
Best regards,