VODACOM

After 19 days of waiting for Vodacom to pick up the ****le that has been sold to me under wrong intention.... (it is fir free) according to the sales agent......the ****le has been picked up.... I have asked on numerous times i want a rectified account send to me as i have reversed the debit order where the amount for this ****le was included and which i am not prepared to pay for ....

Oh what a surprise did i get now when i went onto my account..............MY ACCOUNT HAS BEEN INCREASED BY ANOTHER R120.88 INSTEAD OF DECREASING WITH THE AMOUNT FOR THE ****LE.

*** !!!!!!!!!!!!!!!!! IS THESE PEOPLE *****S OR WHAT .... THEY ARE *********** IN THEIR JOBS. AND I AM STILL WAITING FOR A RECTIFIED ACCOUNT TO MAKE AND EFT!!!!!!!!! AND I WILL NOT PAY THIS ACCOUNT UNTIL I HAVE NOT RECEIVED A RECTIFIED ACCOUNT WITH THE CORRECT AMOUNT AND I WILL NOT PAY ANY CHARGES ON TOP OF MY NORMAL ACCOUNT FOR THEIR INCOMPETENCY!!!!!!!!!!!!!!!! CAN SOMEONE WITH SAVVY ACTUALLY DO SOMETHING ABOUT MY ACCOUNT!!!!!!!!!!!! IT IS IN 3 DAYS A WHOLE MONTH I AM STRUGGLING WITH VODACOM AND THIS ISSUE... HOW PATHETIC CAN A COMPANY AND THEIR STAFF BE,...................