VODACOM!!!!!

Hi Everyone! Please be aware for these deals VODACOM is offering over the telephone. I had one of their consultants call me last week offering me a cellphone contract which i then declined and said im not interested. Few days later i get an SMS from RAM couriers stating that my parcel will be delivered (AGAIN THIS IS A PARCEL I NEVER AGREED TO) I then contacted VODACOM telling them about this delivery and they advised that i should just send it back with the courier i shouldnt sign for anything and that will then stop the whole process (AGAIN A PROCESS I NEVER AGREED TO) Few days later they called me again asking why i dont want the contract and i said BECAUSE I DONT WANT A CONTRACT AS I ALREADY HAVE ONE WITH MTN! Yesterday i got the biggest surprise when i received and sms showing that a debit went off on my bank account.... i was so shocked as i never agreed to this contract NEVER GAVE THEM MY BANKING DETAILS so how on earth could they have deducted this money from my account. This morning i contacted their customer service and the consultant was so rude telling that theres nothing they can do about it because the parcel hasnt been booked in by RAM COURIERS and i couldnt understand as this is not my problem AS I NEVER AGREED OR GAVE THEM THE RIGHT TO DEDUCT MY ACCOUNT. I asked to speak to a supervisor whos name is Tembi Khosi and he just repeated the same thing and still no one could give me an answer as to why or HOW they got my banking details. i was advised that they can only assist me within 3 working days... its month end i have other debits going of on my account but now i have to into arrears with my actual debits because Vodacom decided to take my money without my consent and in my books i consider that *****ING! I had to rush off to the bank during my working hours, go stand in a que for the bank to reverse this debit, thankfully my bank could assist me. Im disgusted at this! I need an explanation from VODACOM TODAY!!!!