JZ
Jan Z

1 reviews | Active since Jul 2013

11 Mar 2024, 09:47

Vodacom = *****!

I left Vodacom due to their poor and inefficient account system.

I took out a new contract middle 2023 and my accounts is still a mess! Vodacom refuse to answer my e mails in writing but instead came with some other *** pictures and web and mobi and WhatsApp and SMS ***! of which none is working!!

Vodacom has got their dirty filthy ***** hands into my bank account and deduct money as they wish. I am a pensioner and now I am sitting without food because Vodacom deducted double the monthly subscription after the correct amount was deducted last month!! I want Vodacom to cancel my contract so that I can go on pay as you go in order to spend my own money because Vodacom refuse me to pay by stop order out of my own bank account or via EFT monthly as my contract money is constant amount!!

0
Replies (1)
Vodacom
Vodacom's reply11 Mar 2024, 09:59
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team