1 reviews | Active since May 2018
Vodacom
Good Day,
I am fighting with Vodacom SA, for shocking service, We had a theft of sim card and asked Vodacom to turn off the phone, @ that time the account was under R1500,now two months later we are sitting with more then R9500 , more then 10 emails sent to email address that Vodacom staff have given us, not one email has been rresponed to, we have called Voadacom more then 40Times and get dragged from one person to the next and have to reexplain each time, its exhusting!Now they are just removing money out of our account to pay for the cell number that has been run up to thousands and no one helps us, so we have just reversed the amount or we would not be able to live, No one helps Please can some one help!
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
