AS
Ansie S

1 reviews | Active since Aug 2018

21 Aug 2018, 11:27

Vodacom

This morning I received a call from my personal banker after applying for a credit card informing me that there is a default on my personal capacity stating that Vodacom handed 'my account' over to them because it was in arrears of R23,000. The only problem is that I don't even have a Vodacom account - how do they fica if it is possible for someone to open an account with my ID this is ridiculous!!!!. Now it would be my time and effort so sort this out.

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Replies (1)
Vodacom
Vodacom's reply21 Aug 2018, 11:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,