RN
Rubaina N

1 reviews | Active since Aug 2018

15 Aug 2018, 08:23

Vodacom

The client services has no clue what they are doing, to cancel an online upgrade is soo difficult even when you have not received your goods. Its been a month and still it has not been cancelled. I have been phoning everyday and the only answer i get is wait for 24 hours.

0
Replies (1)
Vodacom
Vodacom's reply15 Aug 2018, 08:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,