JL
Jessica L
1 reviews | Active since Sept 2017
17 Jul 2018, 06:36
Vodacom
Vodacom, hey it’s me again. I need answers, how do I buy data at 1GB at 21:30, at 22:00 it’s already 511MB that time I’ve done nothing but WhatsApp and check a FB notifications? Then I turn off my data connections after 22:00 and wake up with an sms saying I have 205 MB. An hour after that I have 51 MB, 10 minutes after that I have 20MB.
I’ve turned off my background data on apps, I know yol will say that’s the reason but no guys I’ve probably brought more that 8GB this month and I’m using less data because I know yol are expensive.
Please stop being data ******* COST OF LIVIG IS HIGH.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
17 Jul 2018, 07:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Jul 2018, 07:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Jul 2018, 09:56Good day Jessica,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,
Vodacom's reply17 Jul 2018, 09:56
Official
Good day Jessica,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,