TM
Trisha M
1 reviews | Active since Jul 2018
15 Jul 2018, 11:13
VODACOM
I received a R22k account in November - logged it as ***** but have been ignored. Due to being put on ITC & "pre-legal" I paid what I could in 2018. Left with a R5500 balance and ALL phones being blocked for 7 months, imagine my shock & horror yesterday when I received ANOTHER R12k account! Really!!!! After 5 oh so compitent - NOT - consultants.... I wait with baited breathe for a reply to my e-mail sent to all Vodacom e-mail addresses & Onbudsman.
I cannot do this any more!!!
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Vodacom's replyOfficial
15 Jul 2018, 11:51Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jul 2018, 11:51
Official
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,