MK
Mariette K

1 reviews | Active since May 2018

19 May 2018, 22:40

Vodacom

What can I say! Vodacom you are *****ing our money I'm not even on my phone yet and I get sms from you twice in 3 minutes saying that my data is getting less. To not even talk about my airtime that disappear into thin air. You SUCK but guess you have to ***** to pay for your lucurious lifestyle . And as for your call centre what a joke seems you have *********** employees . As soon as my husband's contract with you ends we will do away with you never to deal with you again. Wake up !!!

0
Replies (2)
Vodacom
Vodacom's reply20 May 2018, 09:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply22 May 2018, 14:47
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Best regards,