NC
Natasha C
1 reviews | Active since May 2018
15 May 2018, 09:32
Vodacom
Just had my contract fee increased by R60 and only had this contract for 14 months. According to Vodacom, they put up the subscription fee for the first time in 3 years so despite me signing a 2 year contract at a certain fee, the increase is effective on my account.
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Vodacom's replyOfficial
15 May 2018, 09:37Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 May 2018, 09:37
Official
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,