Vodacom

For the past year I have been in a battle with vodacom to stop billing me for data for a number that is no longer mine. Last month i received an email from vodacom stating that i would be refunded and that i would no longer be billed in future. A gentleman by the name of Theo even called me to confirm this and he said the credit has been passed on my account and would be ofset against my current bill that was due at the end of April and and thus my bank would not be debited and he ask if he should transfer the balance of the credit back into my bank account and i said yes yet nothing was paid back into my account as yet. On friday i received my new vodacom statement and what do i find...the balance of the credit has been app**** to my bill due at the end of may and i am once again being charged for data of the same number which is not mine!!! I emailed Theo and did not get any response...i am now officially gatvol of vodacoms incompetence. Does know anyone working there ****ing know what they doing...must i wait another year for you useless ****ers to sort out this ****...its as simple as day light....its not my phone number so stop billing me for ****. I have 3 contracts currently with vodacom and if this matter is not resolved once and for all i will not renew any off them and actually cancel all of them and i am going to the newspapers and will make it public as to how vodacom is robbing its customers in broard daylight.