Vodacom !!!!!!

Vodacom....one really wonders how a company like yours actually survives!. After having been with Vodacom since forever, you changed your system, which caused untold problems with billing. Always quick to take my money-but when it comes to solving problems, not so fast..correction..not at all. Eventually after being told that i am lying, and the system never did that, despite doing it for the last numerous year, i resorted to cancelling my contract. Your couldn't even get that right..and it took once again numerous emails, calls and general hassling to get that to actually happen. Meanwhile i then get ****med out of money, with someone assuming Vodacoms identity. I forward all the details to you-NO RESPONSE. Eventually, after your beloved debt department calls me, and someone actually listens to me, they delve deeper, and apologize saying it will be sorted out. Guess what-I am now being harassed my Vodacoms inept debt collectors, MBD. They must be ex Vodacom employees because i request details and documents, as i am told calls are recorded, and they will revert, but the next call centre agent then calls and has no clue as to whats going on. If there is anybody left at Vodacom, who can actually do anything , i will try once again, and finally to explain and forward the emails to them, otherwise my next stop is the ombudsman