RM
Refiloe M
1 reviews | Active since Apr 2018
28 Apr 2018, 09:52
Vodacom
What kind of customers qualifies to be attended to and actually get proper feedback besides the automated one? Clearly I am not one of those, because this is the 3rd time I write my review and all I get is the automated response saying a consultant will attend to me and it ends there. What does one need to do in order to get Vodacom to take then serious. This is unacceptable!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
28 Apr 2018, 10:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Apr 2018, 10:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,