Vodacom

During the week of 2018-04-14 to 21 I received an sms from vodacom stating that I qualify for free airtime.I opted in because I was under the impression that it was because I recharged my account often.On 2018-04-21 I received an sms from vodacom stating that I have been put on Vodacom business and that I forfeit all my talking points.I then phoned Vodacom customer care and was told that there was no way to reverse this process and I would just have to accept it.I have subsequently emailed Vodacom but have yet to get a response.In the interim my vodamail account cannot be accessed.Never was it brought to my attention that I would forfeit my talking points and go on business.I can be reached on ********** 333 or **********