Vodacom
Vodacom service centres remain the face of Vodacom and the attitude of Ian Collins at Vodacom Irene Village Mall is appalling. Saying he cannot control what Vodacom does as they are a branch is unacceptable. He was very confrontive and would not really give me chance to explain my complaint.
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Replies (2)
Vodacom's replyOfficial
11 Apr 2018, 14:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Apr 2018, 14:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
13 Apr 2018, 15:54Dear Desiree
As per our records a fix has been app****: Good Day , Please be advised that master account holder has been updated. Please allow for 24 hrs before trying to purchase on the app.You can download the Myvodacom app at http://voda.com/yc7w6
Kind Regards
DL
Best regards,
Vodacom's reply13 Apr 2018, 15:54
Official
Dear Desiree
As per our records a fix has been app****: Good Day , Please be advised that master account holder has been updated. Please allow for 24 hrs before trying to purchase on the app.You can download the Myvodacom app at http://voda.com/yc7w6
Kind Regards
DL
Best regards,