cC
cha C

1 reviews | Active since Aug 2015

30 May 2017, 18:41

vodacom

<p>i was never told that my account is in legal and that i owe vodacom R281.00</p> <p>i know my contract was suupose to end in april now im told it will end next year only</p> <p> </p> <p>pls close this contract let me pay what i owe ..i did speak to the call centre i also wrote on complaints but no luck....my cellphone nr for that contract is ********** 247 ...call me on ********** 110</p>

0
Replies (2)
Vodacom
Vodacom's reply31 May 2017, 07:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

cC
cha C's update06 Jun 2017, 16:23
Reviewer Update

i received a call from lerato promising me that the aount was written off and that my account has now been cancelled..to my suprise since friday i have been getting sms's and emails about furthjer legal action.i have since emailed lerato and everone else but no luck................