cK
clinton K

1 reviews | Active since Mar 2012

06 Apr 2018, 19:32

Vodacom

After I wrote a complaint on here, originally I was contacted by an extremely rude and arrogant agent from Vodacom, but tonight Tracey-Lee Williams from your Social Media department contacted me and was extremely friendly and she was very helpful and understanding. She deserves to be recognized for her amazing customer service and efforts to sort out my problem. Thank you Tracey-Lee

0
Replies (1)
Vodacom
Vodacom's reply07 Apr 2018, 09:25
Official

Dear Customer,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this.

We will send this to the respective management for the necessary reward and recognition.

Regards

Vodacom Consumer Website Team

Best regards,