1 reviews | Active since Mar 2018
Vodacom
After not being phoned back when using the "convenient" option of online upgrading, I decided to go in to a vodacom store myself. I am extremely disappointed with the fact that I was told the offer you have with the Samsung S9 is incorrect advertising and I won't be getting the free 1Gig data a month. I then opted for a different offer only to hear from another Vodacom store that the offer is in fact available. I went back to the first store where the manager confirmed that he will change my contract to the advertised one but I won't be getting the free data for 24 months as advertised. . .false advertising isn't it?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
