TK
Tersia K
1 reviews | Active since Nov 2017
16 Mar 2018, 12:54
Vodacom?
I am a very furious customer! I had a ***** case with Vodacom in Oct 2017 and still battling to sort it out. Vodacom now decided to suspend my number, because according to their records I am R119.37 in arrears. This is still an amount reflecting for the ***** number. I have locked numerous calls with the call centre, what more must I do????
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Vodacom's replyOfficial
16 Mar 2018, 13:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Mar 2018, 13:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
TK
Tersia K's updateReviewer Update
17 Mar 2018, 06:44Still no contact to sort out the problem, only calls from the computer to notify me and my
Daughter that the account is in arrears! Calling simultaneously on both our phones!
TK
Tersia K's update17 Mar 2018, 06:44
Reviewer Update
Still no contact to sort out the problem, only calls from the computer to notify me and my
Daughter that the account is in arrears! Calling simultaneously on both our phones!