hB
henry B
1 reviews | Active since Oct 2016
12 Mar 2018, 07:04
vodacom
goodday this problem is still not been resolfed with vodacom. the cell nr in question is ********** 154. on 22 feb 2018 vodacom send me a premature cancellation quatation. i did complete the form and faxed in back to them on the 26 feb 2018. on 9 march 2018 they send me a statement again and said i still them money. please help
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Mar 2018, 07:40Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Mar 2018, 07:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
hB
henry B's updateReviewer Update
12 Mar 2018, 10:30please use my land line number during office hours from 06h30 untill 15h00 tel nr is as follows ***
hB
henry B's update12 Mar 2018, 10:30
Reviewer Update
please use my land line number during office hours from 06h30 untill 15h00 tel nr is as follows ***
Vodacom's replyOfficial
16 Mar 2018, 10:22Good day,
Feedback has been provided.
Regards,
Renzo Maart
Best regards,
Vodacom's reply16 Mar 2018, 10:22
Official
Good day,
Feedback has been provided.
Regards,
Renzo Maart
Best regards,