Vodacom
I am Highly frustrated with vodacom!!!!!!!!! for the 1st time in over 10 years of being a vodacom subscriber I now have an issue with their billing/cancellations department, I took a laptop contract with Vodacom in November 2017 and was not happy with the purchase and then requested for the contract to be cancelled(this was done within the 14days return) to date i am still being billed for that contract and everytime that i speak to an agent at vodacom they say that the error will be rectified, however i still get billed for that amount monthly. I need someone from vodacom to contact me today! ********** ********** 958
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
07 Mar 2018, 10:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Mar 2018, 10:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,