NC
Nicole C

1 reviews | Active since May 2017

30 May 2017, 12:19

Vodacom

<p>I am very dissapointed in Vodacom's service. Everytime that I am phoning they give me a number which I must call and then thereafter they give me another number to call and so on and so and I am still unable to get assistance with accessory kit for my S8+. They have sent me the wrong accessory kit (S8) and now I am struggling to get help to exchange to the S8+ accessory kit</p>

0
Replies (2)
Vodacom
Vodacom's reply30 May 2017, 13:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Jun 2017, 16:16
Official

Dear Nicole,

Your query is resolved.

Regards,

Cassandra