Vodacom

Vodacom has failed to activate transfer rights from my primary number to my router number. I have been in contact with the call centre numerous times only for them to give me either the explanation that it is avtive and I should wait, switch my phone off for 10 minutes, the transfer limit not being enough (which during one call was apparently increased to R150) only to find out during another lengthy phone call that R150 is the standard transfer amount for all Vodacom users. They tell me that my issue has been logged to some phantom solution experts (i have the sms) and that i will be called back, this is more than a week ago....Then today an operator tells me that the isuue is that I failed to send a screen shot of the error i get whilst trying to buy data for my router. She tells me that this request was sent on the 17th of January, but as i dont delete my sms history, this was never sent, and saying that, why does Vodacom need a screenshot from my side anyway, they told me originally that it can take up to 6 hours for the service to become active....it has been well over a week. Vodacom has proven to be a useless problem solver with only excuses, i will be cancelling all my contracts as the expire!!!