PN
Patience N
1 reviews | Active since Jan 2018
24 Jan 2018, 10:45
Vodacom
The service was very much pathetic, very bad service. Last time I help by Portia, i hold for more than an hour and after she just hang up. I reported ********** upgrade. I was calling since 2018-01-04
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Replies (2)
Vodacom's replyOfficial
24 Jan 2018, 11:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Jan 2018, 11:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
30 Jan 2018, 11:20Good day
We regret taking note of your experience.
We are following up on the request logged and we were able to locate the documents that you forwarded for investigation.
Feedback will be provided soon; thank you for your patience.
Regards
Moddy
Best regards,
Vodacom's reply30 Jan 2018, 11:20
Official
Good day
We regret taking note of your experience.
We are following up on the request logged and we were able to locate the documents that you forwarded for investigation.
Feedback will be provided soon; thank you for your patience.
Regards
Moddy
Best regards,