1 reviews | Active since Aug 2015
Vodacom
<p>So how does one become a victim and ******** in one go? Have your phone ****** and then accused by Vodacom that your sim swop is **********. After having my phone ****** on Saturday, I did what I thought best, have the phone blocked and request a sim swop. In the Vodacom store in the East Rand mall, the manageress saw it fit to discuss my “case” with other people in the store.</p> <p>I demanded to know who gives her the right to discuss my incident with other people, to which she said “we were just talking and she asked” whoever this she is. I demanded to know the names of the staff but this was not given to me.</p> <p>Firstly the manageress gave me the incorrect sim. I then had to return on Sunday and request another sim. This was then done for the mano sim card which is what I actually needed. The phone dies still not work. I then went to the Vodacom store in Menlyn Maine just to be informed that my line has been blocked because of ********** activity. WHAT THE HELL!!!!!!!!!!</p> <p>As a customer with numerous accounts with Vodacom to be accused of this is an absolute ****** disgrace.</p> <p>The staff are completely useless, rude and ***********.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Best regards,
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Best regards,
